Shipping policy.
We offer free ground shipping on all orders over $100 shipping to the contiguous (lower 48) United States. All offered shipping methods and shipping timelines are provided upon checkout.
You will receive a shipping confirmation email with tracking information as soon as your order is on its way.
Contact us if you have any other questions about shipping!
Classic looks & comfort. Easy returns.
We know things don’t always go as planned. So you can return or exchange your unused 23 Threads products—in their original packaging, with original tags—within 30 days of purchase. Please note that shipping charges are nonrefundable, and we cannot accept returns or exchanges of used or laundered products.
Just submit the form below and our Customer Experience team will be in touch soon with return instructions.
